Where Do We Deliver?

We currently ship to addresses within the United Kingdom only.

Shipping Cost

We offer Free Standard Shipping on all orders.

Order Processing & Delivery

Order Cut-off Time: 18:00 (local time), Monday–Friday

Handling Time: 1 business day (Monday–Friday)

Estimated Transit Time: 1–3 business days (Monday–Friday)

Orders placed after 18:00 or on weekends and holidays will be processed on the next business day.

Delivery times are estimates and may vary due to carrier delays or factors beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number, where available.

Please allow up to 48 hours for the tracking information to become active.

Multiple Shipping Addresses

We do not support shipping to multiple addresses within a single order.

If you need items delivered to different locations, please place separate orders.

Returns & Exchanges

We accept returns in accordance with our Return & Refund Policy. For full details, including eligibility and exceptions, please refer to our Return Policy.

Customer Support

For any questions regarding your order, shipping, or returns, please contact us using the details below:

📍 Address: 30 Vaughton St, Birmingham B12 0SS, United Kingdom

✆ Phone: +44 7848 449958

✉ Email: Contact@bervoxa.co.uk